Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Canada : 7 - 10 business days
  • United States : 3 - 5 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 7 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Custom and personalized orders

Most custom orders ship within 3 day of purchase. If we are able to ship earlier we will do that.

Can I order more then what is available?

Please contact me for bulk orders. Most items can be re-made unless it's a one of a kind.

What if a item is out of stock can I still get one?

Please message me if it's not a one of a kind I probably can. Or very close.

When will my items ship?

Shipping times... we ship most of our items next day. Unless it is a custom made order.

Custom and personalized orders

Where are your products made? All products are made here in the United States by autism mom and dad.

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